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Production time for custom equipment is around 4 weeks. You'll be given your production date when your order is placed.
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Ordering InformationThe ordering process for your Sever goalie equipment.
Ordering
All of our equipment is sold direct to the customer, it is not available through any retailers.
You can place orders by email or phone. We will contact you to confirm and go over the details of your order.
You can find our contact information here
You will receive an email confirming your order, a date your equipment is expected to be completed, your deposit amount and a colour chart for the ordered equipment, example below.
A 50% deposit is required when you place your custom order. This deposit is non-refundable. The remaining balance, plus applicable taxes and shipping charges on your order, must be paid before your equipment is shipped to you.
Deposits and balance payments can be made using
PayPal transfers, bank wire, and money orders.
Once we receive the deposit, your order is put into our production schedule.
When your gear is completed you will receive an email with photos of the gear, and your remaining balance including shipping and applicable taxes.
Shipping
All equipment will be shipped using UPS.
The customer is responsible for shipping charges and any duties or brokerage fees that apply to out of country shipments.
Returns
All of our equipment is made to your specifications, returns will only be accepted if the equipment is unused and undamaged and Sever Goaltending has made an error producing your order.
Please contact us for more information about Sever Goalie Equipment.
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